user experience
How software feels
User experience refers to how a person feels when interacting with a product, system, or service—particularly digital ones like websites, apps, and software.
Often abbreviated UX, it encompasses ease of use, accessibility, efficiency, and overall satisfaction.
The app looks good but the user experience is frustrating.
Professionals in UX design focus on understanding user needs and behaviors to create interfaces that feel intuitive rather than confusing.
Good user experience means users accomplish their goals without unnecessary friction.
Brief sharp noise
- tapValve controlling liquid flow
- swipeQuick sliding motion
- scrollWound document of parchment
- gestureCommunicative body movement
hover · drag and drop · pinch · zoom · touch · voice command · haptic feedback · transition
Ease of acquisition
- efficiencyProductive without waste
- effectivenessSuccess in producing results
- memorabilityEase of being recalled
- error preventionStopping mistakes in advance
error recovery · cognitive load · consistency · navigation · simplicity · flexibility · helpfulness · response time
Shared connection point
- wireframeEdge-only geometric model
- prototypeFirst functional specimen
- mockupPreliminary design representation
- layoutSpatial arrangement of elements
persona · visual design · responsive design · style guide · typography · color scheme · fidelity · design thinking
Continued holding or possession
- satisfactionState of fulfilled desires
- loyaltyFaithful commitment to another
- conversionAct of changing states
- stickinessAdhesive property
personalization · onboarding · delight · gamification · churn · return visits · notification · recommendation
Computer-created interactive environment
- augmented realityVirtual elements on real surroundings
- mixed realityBlended physical-virtual environment
- presenceState of being somewhere
- hapticsScience of touch feedback
headset · metaverse · immersion · avatar · simulation · 360-degree · sensory feedback · embodiment
Disability-compensating devices and software
- screen readerProgram converting text to audio
- alt textWritten substitute for visuals
- high contrastStrong tonal difference
- closed captionsOn-screen transcription of audio
text-to-speech · voice control · inclusive design · accessible design · readability · large print · universal design
Systematic data collection
- ethnographySystematic study of peoples
- focus groupModerated consumer research session
- analyticsSystematic examination of datasets
- heatmapColor-scaled data visualization
eye tracking · competitive analysis · synthesis · insight · observation · qualitative · quantitative
click
Brief sharp noise
gesture · hover · drag and drop · pinch · zoom · touch · voice command · haptic feedback · transition · animation
learnability
Ease of acquisition
- efficiencyProductive without waste
- effectivenessSuccess in producing results
- memorabilityEase of being recalled
error prevention · error recovery · cognitive load · consistency · navigation · simplicity · flexibility · helpfulness · response time · heuristics
interface
Shared connection point
- wireframeEdge-only geometric model
- prototypeFirst functional specimen
- mockupPreliminary design representation
layout · persona · visual design · responsive design · style guide · typography · color scheme · fidelity · design thinking · branding
retention
Continued holding or possession
- satisfactionState of fulfilled desires
- loyaltyFaithful commitment to another
- conversionAct of changing states
stickiness · personalization · onboarding · delight · gamification · churn · return visits · notification · recommendation · relevance
virtual reality
Computer-created interactive environment
- augmented realityVirtual elements on real surroundings
- mixed realityBlended physical-virtual environment
- presenceState of being somewhere
haptics · headset · metaverse · immersion · avatar · simulation · 360-degree · sensory feedback · embodiment · telepresence
assistive technology
Disability-compensating devices and software
- screen readerProgram converting text to audio
- alt textWritten substitute for visuals
- high contrastStrong tonal difference
closed captions · text-to-speech · voice control · inclusive design · accessible design · readability · large print · universal design
survey
Systematic data collection
- ethnographySystematic study of peoples
- focus groupModerated consumer research session
- analyticsSystematic examination of datasets
heatmap · eye tracking · competitive analysis · synthesis · insight · observation · qualitative · quantitative
- designdesign principles, functionality, emphasis, unity, graphic design
- digital societysocial networks, internet, digital age, internet culture, digital natives
- buying factorsprice, cost, value, quality, brand
- analyticsanalytics, metrics, dashboards, KPI, dashboard
- Customer Engagementloyalty programs, customer loyalty, customer retention, retention, brand loyalty
- design conceptsBauhaus, modernism, minimalism, industrial design, product design
experience, using, user, usable, users, user interface, user's