brand loyalty

Repeat purchase habit

Brand loyalty is a consumer's consistent preference for one company's products over competitors, often regardless of price or convenience.

It develops through positive experiences, emotional connection, or habit: Apple has cultivated fierce brand loyalty among its customers.

Marketers prize it because loyal customers require less advertising to retain than new customers cost to acquire.

commitment

allegiance

Loyalty owed to authority

steadfastness · patronage · fidelity · attachment · constancy · support · advocacy · retention · stickiness · repeat business

trust

credibility

Quality inspiring trust

dependability · reputation · integrity · consistency · quality assurance · track record · transparency · accountability · authenticity · honesty

recognition

logo

Company identifying symbol

emblem · slogan · mascot · packaging · identity · distinctiveness · memorability · visibility · awareness · recall

habit

repurchase

Buy something back

pattern · regularity · autopilot · conditioning · repetition · continuity · go-to · reflex · muscle memory · ingrained

preference

favoritism

Preferential treatment of some

predilection · fondness · leaning · taste · selectivity · bias · predisposition · top-of-mind · first choice · shortlist

Categories
Opposites
consumer purchasing behavior

brand loyaltybargain hunting

Pursuing discounted merchandise

comparison shopping · shopping around · coupon clipping · impulse buying · cherry-picking

relationship to brands

brand loyaltybrand boycott

Refusing to purchase from company

Family

brand, loyalty, branded, branding, firebrand, brands, off-brand, rebranding, rebrand

Familiarity
Top 200,000
Profile
Used worldwide · Timeless · Abstract · Rated G