UX

How software feels

UX is short for user experience—how a person feels when interacting with a product, website, or application.

In tech and design contexts, UX refers to the discipline of optimizing these interactions: She works in UX, The app has great UX but terrible UI.

UX design considers usability, accessibility, and user satisfaction.

Often paired with UI (user interface).

usability

accessibility

Ease of approach

feedback · responsiveness · consistency · clarity · flexibility · memorability · satisfaction · reliability · performance · ergonomics

strategy

empathy

Sharing another's emotions

retention · adoption · satisfaction · loyalty · pain points · value proposition · stakeholders · KPIs · ROI · design thinking

interaction

clickable

Able to be pressed

gestures · touchscreen · drag-and-drop · hover · scrolling · swiping · transitions · feedback loops · haptic · infinite scroll

interface

navigation

Determining position and course

toolbar · sidebar · button · icon · dropdown · tab · modal · tooltip · form · input

research

interviews

Formal evaluative conversations

A/B testing · heatmaps · surveys · screener · facilitator · eye tracking · think-aloud · synthesis

content

hierarchy

Ranked authority structure

readability · taxonomy · metadata · error messages · CTAs · tone of voice · plain language · wayfinding

Categories
Opposites
experience quality

UXdark patterns

Manipulative UI tactics

friction · unusability

design discipline scope

UXaesthetics

Theory of beauty

eye candy · UI · visual design · graphic design · styling

development perspective

UXback-end

Non-visible system layer

server-side · infrastructure · database design · DevOps · engineering

Phrases
Family

user, use, used, uses, using, usable, usability, user experience, experience

Familiarity
Top 500,000
Profile
Used worldwide · Abstract · Rated G