customers
People who buy
Customers is the plural of customer—people who buy goods or services from a business.
The word emphasizes the commercial relationship: The store opens early to accommodate customers.
Customer also appears in expressions like tough customer (someone difficult to deal with) or ugly customer (someone dangerous or unpleasant).
Those who obtain goods
- consumersThose who buy goods
- purchasersThose who buy things
- shoppersPeople purchasing goods
- usersProduct or service clientele
guests · regulars · accounts · prospects · patronage · trade · business · contacts
Continued holding or possession
- satisfactionState of fulfilled desires
- rewardsBenefits given for merit
- trustConfidence in another
- advocacyPleading for a cause
commitment · allegiance · repeat · preference · affinity · engagement · churn · ambassadors
To uphold or sustain
- helpdeskTechnical assistance service
- representativeOne who acts for another
- agentOne who acts independently
- careAttentive regard for others
inquiries · complaints · hotline · feedback · resolution · queries · courtesy · response
Forceful request or requirement
- preferencesFavored options among alternatives
- trendsPrevailing directions of change
- choiceAct of selecting
- selectionChosen item or items
comparison · budget · spending · habits · expectations · needs · segments · demographics
Promoting goods to consumers
- outreachProactive community assistance
- conversionAct of changing states
- targetingSelecting as objective
- campaignsOrganized efforts toward goals
advertising · leads · funnel · onboarding · attraction · growth · referrals · promotions
buyers
Those who obtain goods
- consumersThose who buy goods
- purchasersThose who buy things
- shoppersPeople purchasing goods
users · guests · regulars · accounts · prospects · patronage · trade · business · contacts · referrals
retention
Continued holding or possession
- satisfactionState of fulfilled desires
- rewardsBenefits given for merit
- trustConfidence in another
advocacy · commitment · allegiance · repeat · preference · affinity · engagement · churn · ambassadors · appreciation
support
To uphold or sustain
- helpdeskTechnical assistance service
- representativeOne who acts for another
- agentOne who acts independently
care · inquiries · complaints · hotline · feedback · resolution · queries · courtesy · response · guidance
demand
Forceful request or requirement
- preferencesFavored options among alternatives
- trendsPrevailing directions of change
- choiceAct of selecting
selection · comparison · budget · spending · habits · expectations · needs · segments · demographics · personas
marketing
Promoting goods to consumers
- outreachProactive community assistance
- conversionAct of changing states
- targetingSelecting as objective
campaigns · advertising · leads · funnel · onboarding · attraction · growth · referrals · promotions · trials
- consumer economyshopping, retail, advertising, brands, marketing
- e-commercecheckout, shopping cart, online shopping, cart, online retail
- Sales & Commerceretail, wholesale, discounts, promotions, clearance
- buyersbuyers, buyer, purchasers, purchaser, homebuyers
- company infocompany name, location, about us, address, phone number
- customersclients, consumers, buyers, shoppers, patrons
customerssellers
Those who offer wares
vendors · merchants · salespeople · salesmen · retailers
customersstaff
Organization's workers collectively
employees · service providers · servers · clerks · attendants
- customer serviceAssistance for buyers
- customer supportAssistance for buyers
- the customer is always rightRetail principle favoring buyers
- customer reviewsBuyer assessments of products
- repeat customersBuyers who return
- customer agreementsBinding terms for buyers
customer, accustomed, customer service, customer support, customer base, customer care, customer's, customers'