customer base

Loyal patron pool

A customer base is the group of people or businesses that regularly buy from a company or use its services.

It represents the core audience a business depends on for revenue and often targets for repeat sales, loyalty programs, and new product offerings.

Companies work to grow, retain, or diversify their customer base: The startup expanded its customer base by offering a free trial.

A loyal customer base suggests consistent buyers who return over time.

composition

clientele

Collective body of customers

buyers · subscribers · accounts · end users · prospects · leads · active users · lapsed · small business · retail

loyalty

retention

Continued holding or possession

commitment · rewards program · churn rate · CRM · personalization · brand ambassador · fidelity · preference · affinity · VIP

segmentation

niche

Recessed wall space

  • targetingSelecting as objective
  • B2BEnterprise-to-enterprise commerce
  • B2CSelling directly to individuals

vertical · industry · market share · penetration · expansion · acquisition · reach · growth · analytics · insights

demographics

age

Duration of existence

education · occupation · household size · generation · millennials · baby boomers · seniors · socioeconomic · nationality · urbanity

Categories
Opposites
relationship duration

customer basewalk-ins

Those arriving without booking

impulse buyers · defectors

market position

customer basetarget market

Intended consumer group

leads · prospects

transactional role

customer baseprovider network

Contracted healthcare participants

workforce · stakeholders

Family

base, custom, customer, customary, customers, accustomed, accustom, unaccustomed, customarily

Familiarity
Top 100,000
Profile
Used worldwide · Timeless · Everyday, not technical · Rated G