customer agreements

Buyer-seller binding documents

Customer agreements are contracts between a business and its customers that establish the terms of their relationship.

They spell out rights, responsibilities, payment terms, and what happens when things go wrong.

The term covers everything from the fine print you scroll past when signing up for a service to negotiated contracts between companies: The customer agreement prohibited class-action lawsuits.

Related

renewal terms · payment schedules · hidden fees · privacy policies · warranties · cancellation policies · money back guarantee · pen · loyalty programs · paper · document · opt-out · fine print · sign on the dotted line · ink · handshake · initials · feedback mechanisms

Opposites
formality and documentation

customer agreementshandshake deals

Informal contracts without paperwork

gentleman's agreements · oral contracts · honor system

party relationship

customer agreementsemployee agreements

Terms governing work relationships

partnership agreements

binding nature

customer agreementsletters of intent

Non-binding preliminary agreements

statements of intent · price estimates

Family

customer, customers, custom, customs, customary, customarily, customize, customized, customizing

Familiarity
Top 50,000
Profile
Used worldwide · Timeless · Everyday, not technical · Rated G