online retail
Web-based commerce
Online retail is the buying and selling of goods through websites or apps rather than physical stores.
The term covers everything from massive platforms like Amazon to small businesses selling directly to consumers.
Online retail has transformed how people shop.
Also called e-commerce or e-tail.
- return policiesRules governing merchandise returns
- dropshippingSelling goods you never handle
- e-commerce platformsDigital retail sales systems
- payment gatewaysSystems processing online purchases
- affiliate marketingCommission-based product promotion
personalization · Alibaba · Prime Day · impulse buying · fulfillment centers · social proof · customer reviews · white-labeling · mobile apps · flash sales · influencer partnerships · supply chain management · loyalty programs · free shipping · cross-border shipping · packaging materials · tracking number · two-day shipping
- consumer marketsfood market, electronics market, luxury goods
- e-commercecheckout, shopping cart, cart, checkout system, shopping carts
- online shoppingAmazon, cart, checkout, e-commerce, Walmart
- retail channelse-commerce, wholesale, direct sales, franchises, kiosks
- tech industriessoftware, e-commerce, social media, streaming, gaming
- mail-order business firmscatalogs, direct marketing, order fulfillment, product catalogs, order forms
online retailbrick-and-mortar
Physically present business
in-store shopping · shopping centers · counter service · door-to-door sales · market stalls
online retailin-store shopping
Buying merchandise at physical locations
try-before-you-buy · wholesale · cash-and-carry · counter service · personal shopping