repeat business
Returning customer revenue
Repeat business is when customers return to buy from the same seller again.
It signals satisfaction and loyalty, making it a key metric for businesses: We depend on repeat business from regulars.
The term often appears in discussions of customer retention versus acquiring new customers, since repeat business typically costs less to generate.
- loyaltyFaithful commitment to another
- returningGoing back to origin
- customersPeople who purchase goods
- customer baseCompany's regular buyers
- regularsHabitual visitors
retention · customer retention · recurring · patronage · faithful · subscribers · referrals · word of mouth · satisfaction · trust · habit · return visits · familiarity · reliable · steady · steady income · ongoing · renewal
- Customer Engagementloyalty programs, customer loyalty, customer retention, retention, brand loyalty
- customer servicecustomer service, service, apology, patience, callback
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