B2C

Direct customer commerce

B2C is a business abbreviation for "business-to-consumer," describing commerce where companies sell directly to individual customers rather than to other businesses.

The term distinguishes retail operations from B2B (business-to-business) transactions: Amazon is primarily a B2C company.

Common in marketing and e-commerce contexts.

commerce

retail

Sales to end users

transaction · storefront · shopping · purchase · checkout · marketplace · buyer · merchant · vendor · product

business-model

Amazon

Greek warrior women

subscription · freemium · mass-market · scale · volume · margins · churn · platform · app · SaaS

marketing

advertising

Paid promotional communication

campaign · influencer · promotion · engagement · awareness · loyalty · acquisition · retention · personalization · segmentation

contrast

B2B

Enterprise-to-enterprise commerce

individual · end-user · personal · household

Categories
Opposites
business model target audience

B2CB2B

Enterprise-to-enterprise commerce

business-to-business · wholesale · wholesale distribution · bulk sales

Family

business, consumer, businesses, consumers, consume, consumption, consumable, consuming, consumed

Familiarity
Top 500,000
Profile
Used worldwide · Timeless · Abstract · Rated G