client base

Regular buyers collectively

The clients or customers that a business serves collectively.

A company's client base represents its existing relationships and revenue foundation: We need to expand our client base, The law firm built its client base through referrals.

Often used when discussing business growth, retention, or market position.

composition

customers

People who purchase goods

members · users · buyers · audience · purchasers · shoppers · enrollees · registrants · followers · supporters

retention

loyalty

Faithful commitment to another

repeat business · churn · attrition · renewal · relationship · advocacy · referrals · support · reliability · account management

growth

expansion

Increase in scope

conversion · outreach · referrals · networking · penetration · diversification · scaling · inbound · outbound · pipeline

demographics

segmentation

Division into sections

  • ageDuration of existence
  • incomeRegular monetary receipts
  • genderSocial identity category

geography · ethnicity · education · generation · millennials · Gen Z · baby boomers · seniors · household size · urban

revenue

profitability

Capacity to generate gain

cash flow · revenue stream · spending · purchasing power · monetization · yield · billable

Categories
Opposites
business relationship continuity

client baseimpulse buyers

People who purchase unplanned

window shoppers · first-time visitors · strangers · passersby · defectors

market position

client basecompetitors

Those seeking same goal

prospects · competition · target market · leads · market opportunity

business role

client baseservice providers

Businesses offering work for clients

contractors · workforce · staff

Family

client, base, clients, clientele, based, bases, basing, basic, basically

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