word-of-mouth

Passed along verbally

Word-of-mouth is information passed informally from person to person through conversation rather than through official channels or advertising: The restaurant built its reputation through word-of-mouth.

As a modifier, it describes this kind of transmission: word-of-mouth recommendations, word-of-mouth marketing.

The phrase emphasizes organic spread—people sharing because they want to, not because they're paid to.

buzz

gossip

Informal talk spreading rumors

  • rumorUnconfirmed circulating story
  • hearsayUnverified secondhand information
  • chatterLight, rapid speech

whisper · scuttlebutt · talk · grapevine · murmur · tittle-tattle · scoop · speculation · innuendo · conjecture

referral

recommendation

Advised course of action

plug · vouching · tip · suggestion · mention · shout-out · thumbs-up · nod

spread

viral

Spreading quickly online

cascade · amplification · propagation · exponential · organic · peer-to-peer · sharing · buzzing · wildfire · groundswell

trust

credibility

Quality inspiring trust

trustworthy · believable · sincere · personal · honest · firsthand · candid · unfiltered · heartfelt · transparent

marketing

grassroots

Common people as political base

awareness · evangelist · guerrilla

reputation

standing

Position, physical or social

  • esteemFavorable opinion of worth
  • prestigeReputation commanding admiration
  • renownWidespread acclaim and recognition

goodwill · fame · notoriety · respect · image · perception · name · credence · well-regarded

Categories
Opposites
communication channel

word-of-mouthwritten communication

Information conveyed through text

print media · written · in writing · paper · published

marketing method

word-of-mouthadvertising

Paid promotional communication

mass marketing · commercial advertising · sponsored content · broadcast advertising · ad campaign

formality of transmission

word-of-mouthformal

Following strict protocol

press release · on the record · formal announcement · official · explicit

Family

word, mouth, words, mouthful, wording, mouthpiece, mouths, mouthed, mouthing

Familiarity
Top 100,000
Profile
Known to kids · Used worldwide · Timeless · Abstract · Everyday, not technical · Rated G