brand image

Company's public face

Brand image is the perception consumers hold of a company or product—the associations, feelings, and impressions that come to mind when encountering the brand.

Unlike brand identity (what a company projects), brand image is what actually lands with the public: The scandal damaged their brand image.

Marketers work to align brand image with intended messaging, but consumers ultimately shape it through experience and word of mouth.

Opposites
perception vs. reality

brand imagesubstance

Physical material with mass

product specifications · user experience · material facts · true nature

corporate identity vs. anonymity

brand imageanonymity

Unknown identity state

white label · store brand · obscurity · commodity · facelessness

positive vs. negative reputation

brand imagebrand damage

Injury to company image

reputational harm · notoriety

Family

image, brand, branded, branding, off-brand, luxury brand, rebrand, unbranded, co-branding

Familiarity
Top 200,000
Profile
Used worldwide · Timeless · Abstract · Rated G