autoresponders
Programmed email replies
Autoresponders are email messages that send automatically in response to incoming mail.
They acknowledge receipt, confirm subscriptions, or deliver requested information without human intervention: I set up an autoresponder while on vacation.
The term also applies to the software or service that generates such messages.
Common in customer service, marketing, and out-of-office notifications.
Confirmation of receipt
- replyVerbal or written answer
- feedbackReturned response data
- notificationFormal notice given
- alertWarning or watchfulness
reminder · status update · receipt · welcome message · follow-up · order confirmation
Away from work
- bounce-backRecovery from adversity
- confirmationEstablishing something as true
- acknowledgementAdmission something exists
- unsubscribeWithdraw from mailings
away message · forwarding · inbox · spam filter · deliverability · SMTP · template · notification
Sequential task progression
- triggerWhat initiates action
- schedulingAssigning times to events
- integrationCombining into a whole
- botsAutomated software agents
chatbots · scripting · rule-based · API · webhook · sequence · CRM · follow-up
Periodic organizational publication
- campaignOrganized effort toward goal
- subscriberOne who enrolls regularly
- opt-inActively choose participation
- mailing listCompiled recipient addresses
segmentation · personalization · click-through · conversion · A/B testing · call-to-action · subject line · engagement
acknowledgment
Confirmation of receipt
- replyVerbal or written answer
- feedbackReturned response data
- notificationFormal notice given
alert · reminder · status update · receipt · welcome message · follow-up · order confirmation
out-of-office
Away from work
- bounce-backRecovery from adversity
- confirmationEstablishing something as true
- acknowledgementAdmission something exists
unsubscribe · away message · forwarding · inbox · spam filter · deliverability · SMTP · template · notification · subscription
workflow
Sequential task progression
- triggerWhat initiates action
- schedulingAssigning times to events
- integrationCombining into a whole
bots · chatbots · scripting · rule-based · API · webhook · sequence · CRM · follow-up · escalation
newsletter
Periodic organizational publication
- campaignOrganized effort toward goal
- subscriberOne who enrolls regularly
- opt-inActively choose participation
mailing list · segmentation · personalization · click-through · conversion · A/B testing · call-to-action · subject line · engagement · analytics
- email usersspammers, sender, recipient, subscribers, subscriber
- marketing softwarecampaigns, leads, contacts, workflows, email templates
autoresponderspersonal correspondence
Direct written communication between individuals
live chat · phone calls · personal assistants · face-to-face interaction