account manager
Customer relationship handler
An account manager is a professional responsible for maintaining relationships with a company's clients or customers.
They serve as the primary point of contact, handling day-to-day communication, addressing concerns, and ensuring client satisfaction.
In sales contexts, account managers often work to retain existing business and identify opportunities to expand it: Our account manager checks in quarterly to review our needs.
Long-distance fluid transport tube
- upsellingEncouraging costlier purchases
- cross-sellingRecommending complementary products
- quotaFixed assigned amount
- revenueBusiness income total
targets · conversion · prospecting · forecasting · commission · presentations · demos · B2B
Connection between entities
- retentionContinued holding or possession
- portfolioCollected works or assets
- satisfactionState of fulfilled desires
- onboardingNew member integration process
loyalty · trust · engagement · feedback · needs · advocate · support · service
Agent linking two parties
- coordinatorOne who arranges activities
- go-betweenAgent connecting separate parties
- bridgeStructure spanning an obstacle
- facilitatorNeutral process guide
representative · stakeholder · escalation · alignment · collaboration · advocate · conduit · cross-functional
Enforceable written agreement
- renewalMaking current again
- pricingEstablishing monetary amounts charged
- termsConditions of an agreement
- bargainingNegotiating mutually acceptable terms
compromise · proposal · counteroffer · concession · deal-making · agreement · leverage · persuasion
pipeline
Long-distance fluid transport tube
- upsellingEncouraging costlier purchases
- cross-sellingRecommending complementary products
- quotaFixed assigned amount
revenue · targets · conversion · prospecting · forecasting · commission · presentations · demos · B2B · leads
relationship
Connection between entities
- retentionContinued holding or possession
- portfolioCollected works or assets
- satisfactionState of fulfilled desires
onboarding · loyalty · trust · engagement · feedback · needs · advocate · support · service · communication
intermediary
Agent linking two parties
- coordinatorOne who arranges activities
- go-betweenAgent connecting separate parties
- bridgeStructure spanning an obstacle
facilitator · representative · stakeholder · escalation · alignment · collaboration · advocate · conduit · cross-functional · handover
contract
Enforceable written agreement
- renewalMaking current again
- pricingEstablishing monetary amounts charged
- termsConditions of an agreement
bargaining · compromise · proposal · counteroffer · concession · deal-making · agreement · leverage · persuasion · settlement
- sales titlessales rep, outside sales rep
- business contactsclient, colleagues, colleague, contact, coworker
- business jobsaccountant, consultant, analyst, banker, broker
- job titlesCEO, CTO, CFO, CMO, cook
- office jobsoffice clerk, analyst, receptionist, administrative assistant, clerk
- representativesrepresentative, delegate, lawyer, deputy, rep
manage, account, manager, management, managed, accounts, mismanage, unmanageable, mismanagement