cross-selling
Suggesting related purchases
Cross-selling is selling additional products or services to an existing customer.
A bank that offers a credit card to someone opening a checking account is cross-selling.
The practice leverages established relationships: The airline cross-sells hotel bookings and rental cars.
Compare upselling, which pushes customers toward pricier versions of what they're already buying.
Grouping items as one
- recommendationsProposed courses of action
- add-onsOptional extra features
- pairingsCombinations of two
- attachmentsItems joined to something
ancillaries · tie-ins · personalization · conversion · checkout · point-of-sale · catalogue · solutions
Organized efforts toward goals
- promotionsElevations in position
- offersProposals for acceptance
- bundlesGrouped items tied together
- dealsAgreements or distributions
incentives · packages · discounts · pitch · exposure · announcements · flyers · brochures
Business income total
- partnershipsFormal business alliances
- collaborationsJoint creative endeavors
- synergiesCombined effects exceeding separate
- marginsEdges of a page
profitability · services · warranties · premiums · upgrades · integrations
bundling
Grouping items as one
- recommendationsProposed courses of action
- add-onsOptional extra features
- pairingsCombinations of two
attachments · ancillaries · tie-ins · personalization · conversion · checkout · point-of-sale · catalogue · solutions
campaigns
Organized efforts toward goals
- promotionsElevations in position
- offersProposals for acceptance
- bundlesGrouped items tied together
deals · incentives · packages · discounts · pitch · exposure · announcements · flyers · brochures · advertisements
revenue
Business income total
- partnershipsFormal business alliances
- collaborationsJoint creative endeavors
- synergiesCombined effects exceeding separate
margins · profitability · services · warranties · premiums · upgrades · integrations
- e-commercecheckout, shopping cart, online shopping, cart, online retail
- salessale, sales, salesperson, salesman, saleswoman
- sales tacticsupselling, high pressure, pressure tactics, closing techniques, foot in door
- Customer Engagementloyalty programs, customer loyalty, customer retention, retention, brand loyalty
- hospitality trainingtable service, food handling, customer service, guest relations, staff training
- insurance salesagents, brokers, policies, premiums, coverage
cross, sell, seller, selling, sells, resell, reselling, reseller, salesmanship