IT support
Computer problem solvers
IT support is the service of helping people with computer and technology problems—troubleshooting software issues, setting up equipment, resetting passwords, and keeping systems running.
In most organizations, IT support is the department you contact when your email won't load or your laptop crashes: Have you tried calling IT support?
- help deskAssistance service point
- user manualsDocumentation explaining product operation
- troubleshootingSystematic fault diagnosis
- diagnosticsMethods identifying problems
- rebootCycle power intentionally
antivirus software · password · ticketing system · FAQs · system update · knowledge base · cloud services · data backup · firewalls · software installation · virtualization · escalation · training modules · asset management · desktop · downtime · installation · server
- tech jobsprogrammer, developer, coder, engineers, software developers
- shared servicesHR, payroll, finance, accounting, procurement
- Tech ServicesAccenture, IBM, Infosys, Cognizant, Fujitsu
- resourcesresources, money, natural resources, human resources, financial resources
- servicescleaning services, streaming, delivery services, salon, bellhop
- assistancehelp, help desk, aid, helpdesk, assistance
IT supportsales
Revenue from goods moved
front office · customer service · revenue generation · marketing · HR
IT supportsoftware development
Creating computer programs
tech innovation · R&D · building systems · hardware repair · network design