SaaS

Hosted application model

SaaS, pronounced "sass," stands for Software as a Service—applications hosted remotely and accessed through the internet rather than installed on local computers.

Users typically pay monthly or annual subscriptions instead of purchasing software outright.

We moved our accounting to a SaaS platform.

The model dominates modern business software: email, project management, customer databases.

metrics

churn

Agitate cream into butter

  • retentionContinued holding or possession
  • LTVBorrowed amount divided by collateral
  • conversionAct of changing states

onboarding · engagement · NPS · activation · cohort · funnel · analytics · dashboard · KPI · benchmarking

subscription

recurring

Happening repeatedly over time

payment · fee · auto-renewal · license · contract · revenue · plan · tier · signup · cancellation

model

cloud

Atmospheric water vapor mass

platform · provider · deployment · managed · remote · outsourcing · APIs · integration · scalable · elastic

infrastructure

backend

Non-visible system layer

  • frontendUser interface layer
  • serverlessCloud-managed compute model
  • CDNDistributed web delivery infrastructure

containerization · DevOps · microservices · APIs · SDK · cloud-native · Docker · uptime · latency · availability

innovation

disruption

Forceful interruption of process

cutting-edge · pioneering · transformation · modernization · agile · iteration · pivot · MVP · scalability · unicorn

Categories
Opposites
software deployment model

SaaSlegacy software

Outdated programs still maintained

business model structure

SaaSone-time purchase

Single payment acquisition

freeware · open-source software · shareware · freemium

cloud service hierarchy

SaaSon-prem

Locally hosted computing resources

bare metal · private cloud · colocation

Familiarity
Top 500,000
Profile
Used worldwide · Abstract · Rated G