retention rate
Staying-on proportion measured
Retention rate is the percentage of people or things that remain over a given period.
Businesses track customer retention rate to measure loyalty: Our retention rate improved after we redesigned the app.
Schools measure student retention rates to gauge how many continue to graduation.
Employee retention rate indicates how well a company keeps its workforce.
The opposite metric is churn rate or attrition rate.
- churnAgitate cream into butter
- attritionGradual reduction through loss
- loyaltyFaithful commitment to another
- repeat businessRecurring customer transactions
- turnoverSales volume or attrition
stickiness · staying power · user engagement · engagement · dropout · renewal · subscription · customers · employees · bounce · staying · leaving · metrics · percentage · annual · year over year · monthly · cohort
- Turnover Ratesstaff turnover
- ratesroyalty, per diem, percentage, ratio, bond yield
- Study Termsfocus time, concentration, memory, homework time, study breaks
- analyticsanalytics, metrics, dashboards, KPI, dashboard
- business metricsrevenue, KPIs, sales figures, ROI, profit
- Customer Engagementloyalty programs, customer loyalty, brand loyalty, customer experience, customer feedback
retention rateattrition rate
Departure percentage over time
turnover rate · churn rate · dropout rate · loss rate · employee turnover
retention, rate, retain, retains, retained, retaining, retainer, retainers, retentive