referral

Sent to specialist

A referral is the act of directing someone to another person or place for help, information, or service.

Doctors give referrals to specialists; friends give referrals to good plumbers.

In business, a referral is a recommendation that brings in new customers: We get most of our business through referrals.

The word also names the person being referred: The clinic sees twenty referrals a week.

medical

specialist

Expert in one field

treatment · clinic · patient · authorization · primary care · insurance · provider · appointment · triage · second opinion

social

introduction

Preliminary section or presentation

networking · recommendation · vouch · friend · colleague · mutual · warm · cold · trusted · personal

document

letter

Written symbol or message

paperwork · submission · documentation · record · file · note · slip · certificate · electronic · written

business

leads

Goes in front

clientele · sales · growth · marketing · retention · revenue · affiliate · commission · partnership · promotion

employment

recruitment

Seeking new personnel

hire · placement · agency · vacancy · position · staffing · jobseeker · talent · workforce · career

Categories
Opposites
source of access

referralwalk-in

Without prior booking

self-scheduling · direct access · drop-in · open access · cold call

direction of flow

referralretention

Continued holding or possession

acceptance · intake · receiving · admission · taking on

retention vs. transfer

referralretention

Continued holding or possession

keeping · self-treatment

Phrases
Family

referring, referrals, referrer, referrers

Familiarity
Top 50,000
Profile
Used worldwide · Timeless · Everyday, not technical · Rated G