conflict-resolution
Ending a disagreement
Conflict-resolution is the process of ending a dispute between opposing parties.
The term appears most often as a modifier: conflict-resolution skills, conflict-resolution training.
It encompasses techniques from negotiation and mediation to formal arbitration.
In organizational and educational settings, conflict-resolution programs teach people to address disagreements constructively rather than letting them escalate.
Discussion seeking mutual accord
- arbitrationNon-court binding dispute resolution
- mediatorNeutral conflict resolver
- facilitatorNeutral process guide
- dialogueSpoken exchange between parties
compromise · peacemaker · go-between · conciliation · ombudsman · third-party · intervention · impartiality
Curved closed shape
- reintegrationRestoration to a group
- communityCollective of connected people
- accountabilityObligation for one's actions
- harm-reductionMinimizing negative outcomes
healing · indigenous · Maori · Ubuntu · reconciliation · reparation · amends · dialogue
Exchanging ideas or information
- empathySharing another's emotions
- apologyStatement acknowledging wrongdoing
- forgivenessReleasing resentment toward offenders
- understandingMental comprehension of something
perspective-taking · boundaries · respect · acknowledgment · validation · de-escalation · repair · trust-building
Binding pact between nations
- ceasefireAgreed halt to fighting
- summitPeak or diplomatic gathering
- ambassadorOfficial foreign representative
- UNMultinational peacekeeping body
sanctions · peacekeeping · disarmament · armistice · Geneva · Oslo · envoy · bilateral
Employee management department
- grievanceFormal claim of unfairness
- disputeVerbal clash over differences
- supervisorOne who directs workers
- policyAdopted principle of action
harassment · complaint · escalation · de-escalation · documentation · investigation · reprimand · disciplinary
Legal dispute process
- settlementResolved dispute or colony
- courtTrial venue or sports surface
- lawsuitCivil court proceeding
- damagesCompensation for injury
injunction · class-action · plea-bargain · out-of-court · verdict · judgment · discovery · deposition
negotiation
Discussion seeking mutual accord
- arbitrationNon-court binding dispute resolution
- mediatorNeutral conflict resolver
- facilitatorNeutral process guide
dialogue · compromise · peacemaker · go-between · conciliation · ombudsman · third-party · intervention · impartiality · good-faith
circle
Curved closed shape
- reintegrationRestoration to a group
- communityCollective of connected people
- accountabilityObligation for one's actions
harm-reduction · healing · indigenous · Maori · Ubuntu · reconciliation · reparation · amends · dialogue · restitution
communication
Exchanging ideas or information
- empathySharing another's emotions
- apologyStatement acknowledging wrongdoing
- forgivenessReleasing resentment toward offenders
understanding · perspective-taking · boundaries · respect · acknowledgment · validation · de-escalation · repair · trust-building · accountability
treaty
Binding pact between nations
- ceasefireAgreed halt to fighting
- summitPeak or diplomatic gathering
- ambassadorOfficial foreign representative
UN · sanctions · peacekeeping · disarmament · armistice · Geneva · Oslo · envoy · bilateral · multilateral
HR
Employee management department
- grievanceFormal claim of unfairness
- disputeVerbal clash over differences
- supervisorOne who directs workers
policy · harassment · complaint · escalation · de-escalation · documentation · investigation · reprimand · disciplinary · union
litigation
Legal dispute process
- settlementResolved dispute or colony
- courtTrial venue or sports surface
- lawsuitCivil court proceeding
damages · injunction · class-action · plea-bargain · out-of-court · verdict · judgment · discovery · deposition · tort
conflict-resolutionescalation
Progressive increase in intensity
aggravation · intensification · exacerbation · provocation · inflaming
conflict-resolutionavoidance
Deliberate keeping away
denial · evasion · stonewalling · disengagement · withdrawal
conflict-resolutionwarmongering
Promoting or inciting warfare
troublemaking · agitation · instigation · provocation · rabble-rousing
conflict, resolution, conflicts, conflicting, conflicted, resolve, resolves, resolved, resolving