phone surveys
Calling for opinions
Phone surveys are research conducted by telephone, where callers ask questions to gather data on opinions, behaviors, or demographics.
Organizations use them for market research, political polling, and customer feedback.
The rise of caller ID and mobile phones has made reaching respondents increasingly difficult: Nobody answers phone surveys anymore.
Formal inquiry form
- samplingExtracting subset for study
- respondentsThose who answer queries
- response rateProportion who answer
- landlineStationary wired telephone
mobile · interviewer · callback · refusal · completion rate · screening questions · quota · weighting
Systematic opinion gathering
- electorateEligible voting body
- votersThose who cast ballots
- sentimentFelt attitude or view
- attitudesSettled ways of feeling
Gallup · approval rating · demographics · likely voters · swing voters · exit poll · tracking poll · margin of error
Uninvited sales contact
- unsolicitedNot asked for
- annoyingCausing mild irritation
- telemarketingPhone-based sales outreach
- robocallAutomated prerecorded phone message
hang up · dinnertime · nuisance · unwanted · spam · blocked number · caller ID · screening
questionnaire
Formal inquiry form
- samplingExtracting subset for study
- respondentsThose who answer queries
- response rateProportion who answer
landline · mobile · interviewer · callback · refusal · completion rate · screening questions · quota · weighting · script
polling
Systematic opinion gathering
- electorateEligible voting body
- votersThose who cast ballots
- sentimentFelt attitude or view
attitudes · Gallup · approval rating · demographics · likely voters · swing voters · exit poll · tracking poll · margin of error · undecided
cold call
Uninvited sales contact
- unsolicitedNot asked for
- annoyingCausing mild irritation
- telemarketingPhone-based sales outreach
robocall · hang up · dinnertime · nuisance · unwanted · spam · blocked number · caller ID · screening · interruption
- Survey Methodsquestionnaires, interviews, focus groups, random sampling, response rates
- surveyspoll, polls, questionnaire, questionnaires, census
- phone servicesvoicemail, caller ID, call waiting, call forwarding, call blocking
phone surveysdirect observation
Watching something personally occur
phone, survey, phones, phoned, phoning, phonetic, phonetics, phoneme, phonology