crisis lines
Urgent help numbers
Crisis lines are telephone hotlines staffed to help people in acute distress—suicidal thoughts, domestic violence, substance abuse emergencies.
The term emphasizes immediate intervention: She called a crisis line after her husband threatened her.
Also called crisis hotlines or helplines.
Most operate around the clock with trained counselors or volunteers.
Direct emergency phone connection
- toll-freeWithout connection charges
- operatorOne who works machinery
- dispatcherOne who allocates resources
- triageSeverity-based prioritization
call center · 24/7 · switchboard · hold time · callback · intake · protocol · script
Professional guidance for problems
- active listeningFocused, responsive attention to speech
- empathySharing another's emotions
- confidentialityQuality of protecting secrets
- rapportHarmonious mutual connection
nonjudgmental · validation · deescalation · safety planning · compassion · guidance · reassurance · emotional support
Stopping self-inflicted death
- lifelineEssential connection to safety
- distressSevere anxiety or suffering
- SOSMorse distress code
- interventionPurposeful involvement to change course
rescue · first responders · 911 · emergency services · welfare check · hospitalization · safety net · urgent
Prolonged low state
- anxietyPersistent apprehensive distress
- suicidal ideationThoughts of ending one's life
- traumaLasting psychological wound
- griefIntense sorrow from loss
panic · psychosis · self-harm · substance abuse · eating disorders · PTSD · bipolar · isolation
hotline
Direct emergency phone connection
- toll-freeWithout connection charges
- operatorOne who works machinery
- dispatcherOne who allocates resources
triage · call center · 24/7 · switchboard · hold time · callback · intake · protocol · script · shift
counseling
Professional guidance for problems
- active listeningFocused, responsive attention to speech
- empathySharing another's emotions
- confidentialityQuality of protecting secrets
rapport · nonjudgmental · validation · deescalation · safety planning · compassion · guidance · reassurance · emotional support · trust
suicide prevention
Stopping self-inflicted death
intervention · rescue · first responders · 911 · emergency services · welfare check · hospitalization · safety net · urgent
depression
Prolonged low state
- anxietyPersistent apprehensive distress
- suicidal ideationThoughts of ending one's life
- traumaLasting psychological wound
grief · panic · psychosis · self-harm · substance abuse · eating disorders · PTSD · bipolar · isolation · overwhelm
- supportsupport, emotional support, moral support, support group, stand by
- mental healthpsychiatry, psychotherapy, mental illness, psychiatrist, therapist
- mental wellnessmental health support, self-care, mental wellness, emotional wellness, coping skills
- community servicesparks, family services, libraries, family support, schools
- support groupssupport groups, support group, self-help groups, group therapy, peer support
- Support Networkssupport networks, peer support, social workers, counselors, therapists
crisis linesoutpatient treatment
Care without overnight admission
wellness programs · life coaching · self-help books · psychiatric care · support groups
crisis linessilence
Total lack of sound
isolation · withdrawal · disconnection · going it alone · shutting down
crisis, lines, crises, line, lined, lining, liner, liners, linear