hold time
Caller's waiting period
Hold time is how long you wait on a telephone line before reaching a live person, typically while listening to music or recorded messages: The hold time was forty minutes before I finally got through to customer service.
In technical contexts, hold time can refer to the duration a signal or value must remain stable for a system to register it correctly.
- waitDelay until later
- queueOrdered waiting line
- call centerTelephone support facility
- delayEnforced waiting period
- long waitProlonged period before something
please wait · patience · music · elevator · customer · service · phone · minutes · frustration · silence · limbo · pending · pause · dead air · grip · grasp · clutch · white knuckle
- telephonytelephone, telephone network, call, dial tone, phone lines
- consumer problemsdefective product, billing error, wrong item, hidden fees, hidden fee
- customer supporttickets, help desk, helpdesk, chat agent, FAQs
- delaysdelays, delay, delayed, postponement, postpone
- phone etiquettemuting, voicemail, caller ID, speakerphone, call waiting
- appointmentsappointment, appointees, booking, nominations, nominees