RMA

Defective product process

RMA stands for return merchandise authorization, the permission and tracking number a retailer or manufacturer provides when you need to send back a defective or unwanted product.

Getting an RMA is typically the first step in the return process: I called customer service to get an RMA for my broken headphones.

The term functions as both the authorization itself and the reference number assigned to track the return through the system.

returns

return

Go back again

defective · exchange · warranty · shipping · replacement · customer service · tracking · label · process · approval

military

Sandhurst

Royal Military Academy

  • officerAuthority figure in uniform
  • cadetMilitary academy student
  • trainingDeveloping abilities through practice

British Army · commissioning · academy · defense · military education · regiment · graduation · drill · tactics · leadership

finance

receivables

Outstanding amounts owed you

credit memo · SAP · ERP · ledger · reconciliation · adjustment · debit · stock · warehouse · fulfillment

Categories
Opposites
transaction direction

RMApurchase order

Buyer's formal acquisition document

sales order · invoice · delivery receipt · bill of lading · delivery confirmation

product lifecycle stage

RMAproduct launch

Debut of new merchandise

unboxing

customer satisfaction outcome

RMArepeat purchase

Buying something again

reorder · positive review · customer retention · customer satisfaction · brand loyalty

Family

karma, dharma

Familiarity
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Profile
Used worldwide · Timeless · Rated G