community manager

Online forum steward

A community manager oversees and cultivates an online community, typically for a brand, platform, or organization.

The role involves moderating discussions, responding to users, enforcing guidelines, and fostering engagement: Our community manager handles the Discord server and social media comments.

The position bridges the gap between a company and its audience, requiring both diplomatic skill and genuine enthusiasm for the community's interests.

facilitation

moderator

One who presates proceedings

guide · mentor · advisor · enabler · peacemaker · host · welcomer · connector · bridge-builder · referee

leadership

visionary

Imaginative planner of futures

voice · ambassador · steward · influencer · thought-leader · spokesperson · evangelist · decision-maker

engagement

participation

Act of taking part

dialogue · discussion · collaboration · contribution · responsiveness · retention · loyalty · advocacy · moderation · outreach

organization

planning

Arranging for future events

documentation · guidelines · FAQs · resources · workflows · analytics · metrics · reporting · roadmap · archives

networking

connections

Relationships between things

relationships · introductions · referrals · cross-promotion · events · meetups · collaborations

social-skills

empathy

Sharing another's emotions

inclusivity · diplomacy · tact · warmth · authenticity · adaptability · responsiveness · trust-building · de-escalation · encouragement

Categories
Opposites
engagement orientation

community managerhermit

Person choosing total seclusion

troll · recluse · isolationist · agitator · provocateur

organizational function

community managerdeveloper

One who builds things

software engineer · data scientist · coder · programmer

community relationship

community managersaboteur

One who deliberately undermines

faction leader · gatecrasher · outcast · exile · persona non grata

Family

community, manager, commune, communal, communally, communion, communist, communism, communicate

Familiarity
Top 200,000
Profile
Used worldwide · Timeless · Everyday, not technical · Rated G