Tripadvisor

Crowdsourced travel ratings

Tripadvisor is a website and app where travelers post reviews of hotels, restaurants, and attractions.

The platform aggregates user ratings to rank establishments, making it influential in tourism decisions: The restaurant had four stars on Tripadvisor.

Business owners sometimes obsess over their Tripadvisor scores, and the site has faced criticism over fake reviews.

platform

website

Online page collection

  • appMobile device software
  • bookingAdvance arrangement secured
  • reviewsPublished critical assessments

ratings · listings · search · filter · account · profile · notifications · algorithm · verification · ranking

travel

hotels

Commercial lodging establishments

vacation · rentals · destinations · experiences · tours · cruises · itinerary · planning · research · holiday

reviews

rating

Assigned evaluative score

feedback · comment · helpful · response · management · fake · verified · honest · detailed · recent

community

forum

Gathering place for discourse

levels · questions · answers · tips · locals · travelers · photos · sharing · discussion · recommendations

business

listing

Recorded item in catalog

  • claimStatement of ownership or truth
  • ownerHolder of title
  • managementOrganizing and directing resources

response · reputation · ranking · visibility · advertising · sponsorship · subscription · analytics · competitors · hospitality

Categories
Opposites
platform function

TripadvisorBooking.com

Travel accommodation marketplace

Expedia · Hotels.com · Airbnb · direct booking · booking platform

information source

TripadvisorMichelin Guide

Restaurant evaluation publication

Lonely Planet · travel magazine · guidebook · concierge service

travel decision transparency

Tripadvisorsponsored content

Paid promotional material

astroturfing

Family

trip, trips, tripped, tripping, tripper, trippers, advisor, advisors, advisory

Familiarity
Top 500,000
Profile
Used worldwide · Concrete · Everyday, not technical · Rated G