concierge service

Hotel help desk

A concierge service handles personal tasks and arrangements on someone's behalf—booking reservations, securing tickets, coordinating travel, running errands.

Hotels traditionally employ concierges to assist guests, but the term now extends to standalone businesses and premium perks: My credit card includes a concierge service.

The appeal is convenience and access, often implying the ability to obtain hard-to-get reservations or solve logistical problems.

Related

valet · doorman · luxury · amenities · errand · booking · hospitality · front desk · check-in · penthouse · five-star · VIP treatment · guest · suite · chauffeur · airport pickup · personal assistant · personal touch

Categories
Opposites
service model

concierge serviceself-service

Customer performs the task

DIY · do-it-yourself · self-checkout · self-help · self-directed

accessibility

concierge servicepublic service

Work for community benefit

universal service

service quality/tier

concierge serviceeconomy class

Lowest-fare travel tier

barebones · neglect · abandonment

Family

concierge, service, services, serviced, servicing, serviceable, serve, serves, served

Familiarity
Top 500,000
Profile
Used worldwide · Timeless · Everyday, not technical · Rated G