loyalty program

Points for purchases

A loyalty program is a marketing scheme that rewards repeat customers with points, discounts, or perks.

Airlines pioneered the model with frequent flyer miles; now grocery stores, coffee shops, and credit cards all run them: I'm saving my loyalty program points for a free flight.

The programs incentivize continued patronage while gathering customer data.

Opposites
customer relationship duration

loyalty programflash sale

Short promotional price drop

daily deal · instant rebate · pay-as-you-go · clearance sale

reward beneficiary

loyalty programsign-up bonus

Reward for registering

introductory offer · customer churn · trial offer · welcome offer

pricing strategy approach

loyalty programlist price

Published retail cost

full price

Family

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