self-service

No staff needed

Self-service describes arrangements where customers serve themselves rather than being attended to by staff.

A self-service gas station has no attendants; a self-service checkout lets shoppers scan their own items.

The term can also describe any situation where you must handle things yourself: The website's help section is entirely self-service.

dining

buffet

Self-service meal display

all-you-can-eat · tray · refill · automat

laundry

laundromat

Self-service clothes-washing business

launderette · tumble-dry · load · quarters · unattended

technology

kiosk

Standalone public booth

barcode · check-in · interface · digital · software · ticketing · automated · user-friendly · contactless · card-reader

retail

checkout

Payment completion process

groceries · cashierless · bagging · aisle · basket · unmanned · membership · big-box · hypermarket

autonomy

empowerment

Gaining authority or confidence

initiative · resourcefulness · unassisted

fuel

carwash

Vehicle cleaning service

octane · unleaded · diesel · prepay · forecourt

Categories
Opposites
service delivery model

self-servicefull-service

Providing all amenities

table service · counter service · concierge service · valet · butler service

customer experience quality

self-serviceVIP treatment

Preferential service for notables

customer effort and involvement

self-servicecatered

Supplied food professionally

door-to-door service

Family

self, serve, service, selfish, servant, server, selfless, services, selfishness

Familiarity
Top 100,000
Profile
Known to kids · Used worldwide · Timeless · Concrete · Everyday, not technical · Rated G