front desk

Lobby check-in station

The front desk is the reception area of a hotel, office building, or other establishment where visitors check in or make inquiries.

It's where you report when you arrive: I left my key at the front desk.

By extension, front desk can refer to the staff who work there: Call the front desk if you need extra towels.

location

lobby

Entryway or influence-seeking

waiting area · vestibule · check-in counter · kiosk · workstation · terminal · service window · information booth · hotel lobby · main floor

hospitality

guest

Welcomed visitor

hotel · inn · resort · motel · hostel · guesthouse · lodging · ryokan · pension · bed and breakfast

staff

receptionist

Visitor-greeting office worker

greeter · agent · operator · administrator · coordinator · secretary · doorman · bellhop · porter · guest services

services

check-in

Registering one's presence

registration · inquiry · key card · room assignment · wake-up call · appointment · visitor log · badge · sign-in · directions

communication

telephone

Voice communication device

paging · voicemail · message · callback · transfer · directory · extension · inquiry · information · assistance

Categories
Opposites
location in establishment

front deskback office

Internal administrative functions

back room · kitchen · stockroom · storage area · loading dock

customer interaction role

front deskback office

Internal administrative functions

behind the scenes · housekeeping · maintenance · operations center · IT department

organizational visibility

front deskback office

Internal administrative functions

behind the scenes · back of house · operations center · administrative office · support services

Family

front, desk, reception, help desk, frontend

Familiarity
Top 20,000
Profile
Known to kids · Used worldwide · Timeless · Concrete · Everyday, not technical · Rated G