back office
Behind-the-scenes staff
Back office refers to the administrative and support functions of a business that don't involve direct customer contact—accounting, human resources, IT, compliance.
The term contrasts with front office, where client-facing work happens: She moved from sales to a back-office role in operations.
Back-office work is essential but typically invisible to customers.
Of office duties
- support staffWorkers aiding main operations
- operationsPlanned systematic activities
- coordinationOrganized cooperative movement
- proceduresSet methods for tasks
workflow · paperwork · data entry · record-keeping · documentation · filing · processing · human resources
Catalog of held assets
- supply chainProduct delivery infrastructure
- warehousingStoring goods commercially
- fulfillmentState of achieved purpose
- procurementObtaining goods externally
shipping · receiving · stock control · order processing · distribution · tracking · inventory management · purchasing
Maintaining financial records
- bookkeepingRecording financial transactions systematically
- ledgerFinancial record book
- invoicingIssuing payment requests
- reconciliationRestoration of friendly relations
auditing · budgeting · accounts payable · accounts receivable · financial reporting · taxation · cash flow · balance sheet
clerical
Of office duties
- support staffWorkers aiding main operations
- operationsPlanned systematic activities
- coordinationOrganized cooperative movement
procedures · workflow · paperwork · data entry · record-keeping · documentation · filing · processing · human resources · payroll
inventory
Catalog of held assets
- supply chainProduct delivery infrastructure
- warehousingStoring goods commercially
- fulfillmentState of achieved purpose
procurement · shipping · receiving · stock control · order processing · distribution · tracking · inventory management · purchasing · stockroom
accounting
Maintaining financial records
- bookkeepingRecording financial transactions systematically
- ledgerFinancial record book
- invoicingIssuing payment requests
reconciliation · auditing · budgeting · accounts payable · accounts receivable · financial reporting · taxation · cash flow · balance sheet · general ledger
- Office Typesexecutive suite, boardroom, conference room, C-suite
- office spacescubicles, conference room, boardroom, cubicle, open plan
- bank jobsbank teller, bank manager, teller, branch manager, banker
- outsourcingoutsourcing, outsource, offshore, offshoring, nearshoring
- Investment BankingM&A, IPO, merger, mergers, acquisition
- securities operationsclearing, settlement, matching, execution, operations
back officefront office
Administrative headquarters of organization
front of house · customer service · sales floor · reception · front desk
back officefront office
Administrative headquarters of organization
executive suite · C-suite · corner office · boardroom · headquarters
back officefront office
Administrative headquarters of organization
front of house · storefront · reception area · lobby · front counter
back, office, backs, backed, backing, backer, backers, backbone, backfield