bell captain
Hotel porter chief
A bell captain is the supervisor of bellhops at a hotel, responsible for coordinating luggage handling, guest services, and the front-door staff.
The position sits between bellhops and hotel management: The bell captain assigned rooms to his team for the busy check-in period.
Also called a bell chief.
Flexible carrying containers
- suitcasesRectangular travel bags
- trolleyWheeled cart or railcar
- cartVehicle for hauling
- tagsIdentifiers for sorting items
porterage · handling · storage · delivery · collection · baggage · trunks · garment bags
Entryway or influence-seeking
- front deskLobby service counter
- uniformIdentical throughout
- doormanBuilding entrance attendant
- valetPersonal servant or parker
elevator · reception · hospitality · accommodation · tourism · travelers · property · front-of-house
Registering one's presence
- check-outProcess of paying and leaving
- arrivalAct of reaching destination
- departureAct of going away
- welcomeHospitable greeting offered
escort · tips · gratuity · assistance · requests · courtesy · concierge · directions
Hotel luggage attendants
- staffOrganization's workers collectively
- coordinationOrganized cooperative movement
- schedulingAssigning times to events
- delegationTransferring responsibility downward
oversight · training · assignments · performance · discipline · team · subordinates · duty roster
bags
Flexible carrying containers
tags · porterage · handling · storage · delivery · collection · baggage · trunks · garment bags · parcels
lobby
Entryway or influence-seeking
- front deskLobby service counter
- uniformIdentical throughout
- doormanBuilding entrance attendant
valet · elevator · reception · hospitality · accommodation · tourism · travelers · property · front-of-house · guest relations
check-in
Registering one's presence
welcome · escort · tips · gratuity · assistance · requests · courtesy · concierge · directions · recommendations
bellhops
Hotel luggage attendants
- staffOrganization's workers collectively
- coordinationOrganized cooperative movement
- schedulingAssigning times to events
delegation · oversight · training · assignments · performance · discipline · team · subordinates · duty roster · inspection
- hotel front deskreceptionist, clerk, keys, check-in, concierge
- bellhop servicesluggage handling, package delivery, luggage cart, hotel porter
- bell ringersringer, campanologist, carillonneur