front-of-house
Customer interaction zone
Front-of-house refers to the areas of a venue where customers or audiences interact with staff—the lobby, dining room, box office, or reception area, as opposed to backstage or kitchen spaces.
In restaurants and theaters, front-of-house staff handle seating, service, and hospitality: She worked front-of-house for three years before becoming a manager.
The term functions as noun or adjective: front-of-house operations, the front-of-house team.
Entryway or influence-seeking
- entrancePoint of access
- foyerBuilding's entrance room
- reception deskEntry point for arrivals
- ticketingIssuing entry passes
signage · turnstile · stanchion · queue · coat check · concourse · vestibule · information desk
One who seats guests
- box officeTicket sales revenue
- lobbyEntryway or influence-seeking
- marqueeTheater entrance canopy
- playbillTheater performance listing
auditorium · stalls · dress circle · balcony · foyer · intermission · programme · coat check
Chief dining room attendant
- hostessFemale event organizer
- hostOne receiving guests
- waitstaffRestaurant service employees
- sommelierTrained wine service professional
concierge · greeter · reservationist · seating · dining room · reception · customer service · menu
lobby
Entryway or influence-seeking
- entrancePoint of access
- foyerBuilding's entrance room
- reception deskEntry point for arrivals
ticketing · signage · turnstile · stanchion · queue · coat check · concourse · vestibule · information desk · accessibility
usher
One who seats guests
- box officeTicket sales revenue
- lobbyEntryway or influence-seeking
- marqueeTheater entrance canopy
playbill · auditorium · stalls · dress circle · balcony · foyer · intermission · programme · coat check · concessions
maître d'
Chief dining room attendant
sommelier · concierge · greeter · reservationist · seating · dining room · reception · customer service · menu · ambiance
front-of-housebackstage
Theater's hidden area
behind-the-scenes · back office · service areas · operations
front-of-housekitchen
Food preparation room
back of house · prep area · scullery · dish pit · walk-in
front-of-housebackstage
Theater's hidden area
wings · stage · dressing rooms · behind the scenes · greenroom
front, house, household, housing, affront, frontage, frontend, front-end