upsold
Convinced to upgrade
Upsold is the past tense of upsell—to persuade a customer to buy something more expensive or additional: I went in for basic cable and got upsold to the premium package.
The technique is standard in sales, from fast food (Would you like fries with that? ) to car dealerships pushing extended warranties.
Regret after a purchase
- impulse buyUnplanned spur-of-the-moment acquisition
- splurgeSpend freely, impulsively
- overspendSpend beyond means
- regretSorrow over past actions
feature creep · bells and whistles · oversold · talked into · return policy
Added cost for better
- add-onOptional supplementary component
- upgradeRaise to higher standard
- bundleGathered items tied together
- cross-sellSelling related add-ons
warranty · extended coverage · accessory · service plan · membership · subscription · package deal · deluxe
Cause to believe
- pitchFrequency of sound
- suggestOffer an idea indirectly
- recommendSuggest with approval
- enticeAttract by offering appeal
coax · pressure · nudge · influence · incentivize · sweeten the deal · sway · talk into
Payment for services rendered
- marginEdge of a page
- revenueBusiness income total
- markupAdded percentage for profit
- quotaFixed assigned amount
bonus · earnings · conversion · monetization · yield · ROI · sales target · KPI
buyer's remorse
Regret after a purchase
- impulse buyUnplanned spur-of-the-moment acquisition
- splurgeSpend freely, impulsively
- overspendSpend beyond means
regret · feature creep · bells and whistles · oversold · talked into · return policy
premium
Added cost for better
- add-onOptional supplementary component
- upgradeRaise to higher standard
- bundleGathered items tied together
cross-sell · warranty · extended coverage · accessory · service plan · membership · subscription · package deal · deluxe · enhanced
convince
Cause to believe
entice · coax · pressure · nudge · influence · incentivize · sweeten the deal · sway · talk into · close
commission
Payment for services rendered
quota · bonus · earnings · conversion · monetization · yield · ROI · sales target · KPI · performance metric
upsolddiscounted
Reduced in price
marked down · comped · reduced · cut a deal · given away
salesperson, resell, salespeople, upsell, upselling, presell, preselling, upsells