upsell

Push pricier options

Upsell is a sales technique where a seller encourages a customer to buy a more expensive version or add extras to their purchase: The waiter tried to upsell us on the premium wine.

As a noun, it's the upgraded item itself or the act of offering one.

The practice is ubiquitous in retail, hospitality, and online commerce—every Would you like fries with that? is an upsell.

tactics

bundle

Gathered items tied together

  • add-onOptional supplementary component
  • packageWrapped item for delivery
  • upgradeRaise to higher standard

extras · value-added · ancillary · complementary · attachment · extension · module · options · features · customization

persuasion

pitch

Frequency of sound

influence · coax · entice · cajole · sweet-talk · smooth-talk · nudge · prompt · encourage · sway

premium

upgrade

Raise to higher standard

exclusive · enhanced · superior · top-tier · elite · platinum · gold · VIP · first-class · express

revenue

margin

Edge of a page

yield · earnings

strategy

funnel

Cone directing flow

targeting · personalization · retention · engagement · analytics

Categories
Opposites
sales direction/value modification

upselldowngrade

Reduce in status

discount · mark down · reduce · subtract · strip down

pricing strategy

upselldiscount

Reduced price offered

mark down · clearance · bargain · loss leader · price cut

Family

upselling, upsells

Familiarity
Top 200,000
Profile
Used worldwide · Timeless · Rated G