cross-sell

Suggest related products

Cross-sell is to sell additional products or services to an existing customer.

A bank cross-sells a credit card to someone opening a checking account; an online retailer suggests accessories when you buy a camera.

The rep tried to cross-sell me insurance with my phone plan.

The noun cross-sell refers to both the practice and the item sold this way.

products

add-ons

Optional extra features

bundlesGrouped items tied together
accessoriesSupplementary items or adornments
upgradesImproved replacement versions

attachments · extras · supplements · ancillaries · peripherals · options · modules · kits · expansions · enhancements

retail

point-of-sale

Where transactions occur

checkoutPayment completion process
e-commerceInternet-based buying and selling
merchandisingPromoting and selling goods

endcap · register · in-store · kiosk · catalog

strategy

recommendation

Advised course of action

personalizationTailoring to individual needs
targetingSelecting as objective
conversionAct of changing states

retention · segmentation · analytics

Categories

shoppingbuying, shopping cart, shop, purchases, sale
e-commercecheckout, shopping cart, online shopping, cart, online retail
salessale, sales, salesperson, salesman, saleswoman
sales tacticsupselling, high pressure, pressure tactics, closing techniques, foot in door
promotionpromote, advertise, market, endorse, publicize
commercializationcommercialize, monetize, market, merchandise, brand

Opposites

sales strategy direction

cross-sellunbundle

Separate combined offerings

customer relationship approach

cross-sellundersell

Charge below competitors' prices

customer relationship intent

cross-sellcustomer churn

Loss of paying clients

Family

cross, sell, crossed, crossing, crosses, crosser, sells, selling, seller

Familiarity: Top 500,000
Profile: Used worldwide · Timeless · Rated G