hotlines
Emergency phone services
Hotlines are telephone lines providing direct, immediate access to information or assistance.
A crisis hotline connects callers to counselors; a customer hotline handles complaints.
The term originated with the direct communication link between Washington and Moscow during the Cold War—a line kept perpetually ready for urgent contact.
Call the hotline if you need help.
Support or aid given
- guidanceAdvice for decisions
- adviceGuidance on decisions
- informationKnowledge about something
- referralDirecting someone elsewhere
helpline · counseling · consultation · resources · direction · navigation · inquiry · service
Voice communication device
- callContact by phone
- dialGraduated circular indicator
- operatorOne who works machinery
- receiverOne who accepts transmission
ring · connect · voice · dispatch · relay · network · intercom · switchboard
Voluntary death by oneself
- emergencySerious sudden danger
- distressSevere anxiety or suffering
- interventionPurposeful involvement to change course
- lifelineEssential connection to safety
prevention · trauma · counseling · rescue · safety · response · disaster · relief
Buyer of goods
- troubleshootingSystematic fault diagnosis
- productManufactured item for sale
- softwarePrograms directing computer operations
- hardwareMetal goods and fittings
billing · warranty · complaints · callback · queue · hold · representative · agent
assistance
Support or aid given
- guidanceAdvice for decisions
- adviceGuidance on decisions
- informationKnowledge about something
referral · helpline · counseling · consultation · resources · direction · navigation · inquiry · service · aid
telephone
Voice communication device
receiver · ring · connect · voice · dispatch · relay · network · intercom · switchboard · transfer
suicide
Voluntary death by oneself
- emergencySerious sudden danger
- distressSevere anxiety or suffering
- interventionPurposeful involvement to change course
lifeline · prevention · trauma · counseling · rescue · safety · response · disaster · relief · stabilization
customer
Buyer of goods
- troubleshootingSystematic fault diagnosis
- productManufactured item for sale
- softwarePrograms directing computer operations
hardware · billing · warranty · complaints · callback · queue · hold · representative · agent · ticket
- community outreachoutreach, mobile clinics, bookmobiles, mobile libraries, volunteer networks
- community resourceslibraries, food banks, health clinics, mental health clinics, legal aid
- support groupssupport groups, support group, self-help groups, group therapy, peer support
- health communicationhealth education, patient education, health awareness, public awareness, health literacy
- mental health policymental health courts, involuntary commitment, crisis intervention, suicide prevention, deinstitutionalization
- missing personsmissing person, disappearance, missing children, missing child, vanished
hotlinessnail mail
Physical letter delivery
postal services · suggestion boxes · waiting lists · office hours
hotlinesphone books
Alphabetized subscriber contact volumes
switchboards · white pages · encyclopedias · main lines · search engines
- missing persons hotlineService tracking the vanished
- crisis hotlineEmergency support phone service
- emergency hotlinePhone service for urgent situations
- suicide hotlineEmergency mental health phone service