department store

Large sectioned retailer

A department store is a large retail establishment organized into distinct sections, each selling a different category of merchandise—clothing, furniture, cosmetics, housewares, and so on.

Unlike specialty shops, department stores offer variety under one roof: We found everything from bedding to jewelry at the department store.

The format dominated American retail through most of the twentieth century before losing ground to discount chains and online shopping.

experience

escalator

Automated people-lifting stairs

gift wrap · shopping bags · mannequin · display · window display · perfume counter · demonstration · personal shopper · layaway · returns desk

brands

Macy's

Major department store chain

Neiman Marcus · John Lewis · JCPenney · Marks & Spencer

transactions

cashier

Till operator

refund · exchange · gift card · warranty · purchase · credit account · sale · discount · bargain · clearance

merchandise

cosmetics

Skin-applied beauty substances

furniture · jewelry · luggage · menswear · womenswear · childrenswear · shoes · handbags · perfume · kitchenware

layout

aisle

Corridor between seating sections

shelf · rack · stockroom · basement · mezzanine · storefront · entrance · window · elevator bank · concourse

history

emporium

Large varied retail store

five-and-dime · mail order · catalogue · flagship · shopping destination · grand opening · heritage · tradition

Categories
Opposites
retail scale and specialization

department storeboutique

Small specialized retail shop

specialty shop · market stall · pop-up shop · kiosk · mom-and-pop store

retail format and presence

department storeAmazon

Greek warrior women

virtual marketplace · home shopping network

market positioning and experience

department storeatelier

Creative professional's workspace

trunk show

Family

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Familiarity
Top 20,000
Profile
Known to kids · Used worldwide · Timeless · Concrete · Everyday, not technical · Rated G