returns desk
Exchange processing station
A returns desk is a designated counter in a retail store where customers bring back merchandise for refunds, exchanges, or store credit.
Most large stores separate this function from regular checkout to handle the paperwork and inspection involved: There was a long line at the returns desk after Christmas.
- refundMoney returned after purchase
- money backReimbursement for purchases
- exchangeMutual giving and receiving
- store creditNon-cash refund option
- receiptWritten payment acknowledgment
customer service · counter · queue · long wait · merchandise · customer complaint · complaint · store · cashier · policy · restocking fee · defective · unwanted · original packaging · packaging · credit · reimbursement · waiting
- department storesfitting room, Macy's, mannequin, Nordstrom, checkout
- mall amenitiesfitting rooms, dressing rooms, restrooms, bathrooms, parking
- retail storedisplay case, checkout lanes, cash register, cashier, inventory
- service countersservice window, service center, reception area, guest services, checkout counter
- store areasaisle, checkout, entrance, exit, stockroom
- superstoreWalmart, supercenter, grocery, checkout, shopping cart
returns deskcheckout
Payment completion process
checkout counter · cash register · point of sale · till · checkout lane
returns deskcheckout
Payment completion process
sales floor · shopping cart · fitting room · product display · entrance
return, returns, returned, returning, returnable, returnee, desk, desks