softphone
Computer calling program
A softphone is software that enables voice calls over the internet, replacing or supplementing a traditional telephone handset.
The application runs on a computer or smartphone, using the device's microphone and speakers: The company issued laptops with a softphone for remote workers.
Softphones typically connect through VoIP services and may include video calling, messaging, and call management features.
Calls over broadband
- SIPVoice call initiation protocol
- codecData compression algorithm
- latencyDelay in system response
- packetSmall sealed container
bandwidth · jitter · PBX · trunk · gateway · protocol · compression · UDP
Recorded caller messages
- holdMaintain in grasp
- muteWithout voice or sound
- transferMove between locations
- conferenceOrganized meeting for discussion
call forwarding · call recording · caller ID · redial · speed dial · do not disturb · call waiting · three-way calling
Mobile device software
- dialerOne who places calls
- interfaceShared connection point
- user-friendlyEasy to operate
- contactsPeople you know professionally
call log · favorites · settings · notifications · ringtone · themes · widget · installer
Wearable audio device
- webcamComputer-mounted video capture device
- speakersAudio output devices
- USBDevice connection standard
- BluetoothShort-range wireless protocol
noise cancellation · soundcard · audio jack · dongle · desktop · laptop · tablet · touchscreen
VoIP
Calls over broadband
packet · bandwidth · jitter · PBX · trunk · gateway · protocol · compression · UDP · voice quality
voicemail
Recorded caller messages
conference · call forwarding · call recording · caller ID · redial · speed dial · do not disturb · call waiting · three-way calling · presence
app
Mobile device software
- dialerOne who places calls
- interfaceShared connection point
- user-friendlyEasy to operate
contacts · call log · favorites · settings · notifications · ringtone · themes · widget · installer · update
headset
Wearable audio device
- webcamComputer-mounted video capture device
- speakersAudio output devices
- USBDevice connection standard
Bluetooth · noise cancellation · soundcard · audio jack · dongle · desktop · laptop · tablet · touchscreen · monitor
CRM
Customer interaction tracking system
- APISoftware communication standard
- SalesforceLeading CRM platform provider
- HubSpotMarketing automation CRM software
Microsoft Teams · Slack · Outlook · plugin · extension · webhook · SSO · directory · LDAP · Active Directory
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