overbill
Invoice too much
To overbill is to charge more than is appropriate or agreed upon—whether through error, padding, or outright fraud.
The term appears most often in discussions of medical billing, legal fees, and contractor invoices: The hospital overbilled Medicare by millions.
Her lawyer overbilled her for hours he never worked.
Exploitative overpricing
- profiteeringExploiting scarcity for gain
- extortionObtaining through threats
- usuryExtortionate money lending
- fleecingDefrauding for gain
rip-off · markup · exorbitant · greed · predatory · opportunistic · unfair · unethical
Demand excessive payment
- inflateFill with gas
- scamDishonest money-making scheme
- swindleDeception for financial gain
- gougeConcave carving blade
falsify · padding · skimming · dishonesty · deceit · manipulation · unscrupulous · fraudulent
Expression of discontent
- chargebackForced transaction reversal
- refundMoney returned after purchase
- grievanceFormal claim of unfairness
- escalationProgressive increase in intensity
objection · query · ticket · issue · protest · contest · challenge · appeal
Formal accounts examination
- adjustmentAlteration to improve fit
- reconciliationRestoration of friendly relations
- rectificationAct of setting straight
- amendmentChange to official text
verification · discrepancy · reimbursement · settlement · review · crediting · redress · restitution
Violent sudden disturbance
- dismayDistressed loss of courage
- disbeliefRejection of truth claims
- outrageFierce moral indignation
- angerIntense hostile emotion
frustration · indignation · bewilderment · consternation · incredulity · distrust · suspicion · scrutiny
gouging
Exploitative overpricing
- profiteeringExploiting scarcity for gain
- extortionObtaining through threats
- usuryExtortionate money lending
fleecing · rip-off · markup · exorbitant · greed · predatory · opportunistic · unfair · unethical · surcharge
overcharge
Demand excessive payment
gouge · falsify · padding · skimming · dishonesty · deceit · manipulation · unscrupulous · fraudulent · deceptive
complaint
Expression of discontent
- chargebackForced transaction reversal
- refundMoney returned after purchase
- grievanceFormal claim of unfairness
escalation · objection · query · ticket · issue · protest · contest · challenge · appeal · mediation
audit
Formal accounts examination
- adjustmentAlteration to improve fit
- reconciliationRestoration of friendly relations
- rectificationAct of setting straight
amendment · verification · discrepancy · reimbursement · settlement · review · crediting · redress · restitution · write-off
shock
Violent sudden disturbance
anger · frustration · indignation · bewilderment · consternation · incredulity · distrust · suspicion · scrutiny · double-check
overbillunderbill
Invoice below actual cost
undercharge · underquote · underestimate · comp · write off