overbilled
Invoiced too much
Overbilled means charged more than the correct or agreed-upon amount.
A contractor who overbills adds costs beyond what the work justifies.
Medical providers sometimes overbill insurance companies.
We were overbilled by three hundred dollars.
The error may be accidental or fraudulent.
Demand excessive payment
- inflatedExpanded with gas
- excessiveSurpassing reasonable bounds
- paddedFilled with soft material
- surchargeExtra fee added
markup · price gouging · fee · invoice · statement · upcharge · hidden fees · unauthorized charge
Error in estimation
- discrepancyDifference between expected and actual
- inaccuracyLack of precision
- mischargeCharge incorrectly
- clerical errorOffice documentation mistake
glitch · oversight · mistake · typo · audit · review · verification
Money returned after purchase
- adjustmentAlteration to improve fit
- creditRecognition or payment deferral
- reimbursementPayment for incurred expenses
- rectificationAct of setting straight
reconciliation · amendment · rebate · writeoff · reversal · correction notice · recalculation · compensation
Expression of discontent
- grievanceFormal claim of unfairness
- contestationAct of challenging something
- challengeTest of ability
- appealFormal review request
protest · objection · rebuttal · chargeback · refund request · consumer rights · escalation · hotline
Official rules governing conduct
- complianceAdhering to requirements
- consumer protectionLaws defending purchasers' interests
- watchdogGuard or monitor
- accountabilityObligation for one's actions
transparency · audit trail · standards · enforcement · investigation · reporting · documentation
overcharge
Demand excessive payment
surcharge · markup · price gouging · fee · invoice · statement · upcharge · hidden fees · unauthorized charge · balance due
miscalculation
Error in estimation
- discrepancyDifference between expected and actual
- inaccuracyLack of precision
- mischargeCharge incorrectly
clerical error · glitch · oversight · mistake · typo · audit · review · verification
refund
Money returned after purchase
- adjustmentAlteration to improve fit
- creditRecognition or payment deferral
- reimbursementPayment for incurred expenses
rectification · reconciliation · amendment · rebate · writeoff · reversal · correction notice · recalculation · compensation · repayment
complaint
Expression of discontent
- grievanceFormal claim of unfairness
- contestationAct of challenging something
- challengeTest of ability
appeal · protest · objection · rebuttal · chargeback · refund request · consumer rights · escalation · hotline · ombudsman
regulation
Official rules governing conduct
- complianceAdhering to requirements
- consumer protectionLaws defending purchasers' interests
- watchdogGuard or monitor
accountability · transparency · audit trail · standards · enforcement · investigation · reporting · documentation
overbilledunderbilled
Invoiced for less than owed
undercharged · comped · underpriced · rebated · refunded