New Coke

Eighties formula fiasco

New Coke was Coca-Cola's reformulated soft drink, introduced in 1985 to replace the original formula.

The sweeter taste tested well in blind trials but triggered fierce backlash from loyal customers, forcing the company to restore the original as "Coca-Cola Classic" within months.

New Coke became a cautionary tale in marketing about underestimating brand loyalty: That rebrand was their New Coke moment.

Related

formula · taste · sweeter · Classic · marketing · disaster · failure · flop · nostalgia · outrage · boycott · rebranding · soda · soft drink · consumer · protest · switchback · blind taste test

Categories
Opposites
product formulation

New CokeCoca-Cola Classic

Original recipe cola returned

brand loyalty · tradition · Pepsi Challenge

marketing success/failure

New CokeiPhone

Apple mobile device

iPod · PlayStation · Big Mac · Walkman · Model T

corporate decision-making

New CokeIBM PC

1981 personal computer standard

Microsoft Windows

Family

new, coke, newer, newest, newly, newness, renew, renewal, renewable

Familiarity
Top 500,000
Profile
Mostly American · Concrete · Everyday, not technical · Rated G