e-government
Online public services
E-government is the use of digital technology—websites, apps, online portals—by governments to deliver services and information to citizens.
Rather than visiting offices or mailing forms, people can renew licenses, pay taxes, or access records electronically: The city's e-government portal lets you pay parking tickets online.
Also written eGovernment or eGov.
Imposing entrance or gate
- registrationFormal recording of participation
- licensingGranting official permission
- taxationCompulsory government revenue collection
- permitsGrants formal authorization
certificates · applications · renewals · payments · filing · documentation · submissions · enrollment
Organizational oversight and control
- policyAdopted principle of action
- regulationOfficial rules governing conduct
- complianceAdhering to requirements
- accountabilityObligation for one's actions
oversight · legislation · public-sector · bureaucracy · jurisdiction · democracy · civic · transparency
Self-operating system design
- streamliningMaking more aerodynamic or efficient
- paperlessUsing no printed materials
- cost-savingReducing expenditure
- time-savingReducing required duration
workflow · digitalization · scalability · interoperability · turnaround · self-service · real-time · tracking
Raised flat structure
- networkInterconnected system
- databaseOrganized digital information collection
- cloudAtmospheric water vapor mass
- encryptionConverting data into code
authentication · cybersecurity · firewall · interoperability · API · server · bandwidth · connectivity
Adoption of current methods
- reformImprove by correcting faults
- digitizationAnalog-to-electronic transformation
- innovationCreating something original
- adoptionLegal family formation
implementation · roadmap · strategy · pilot · rollout · reengineering
Ease of approach
- inclusionBeing made part
- literacyAbility to read, write
- mobileCapable of movement
- broadbandFast internet access
rural · kiosk · multilingual · disability · equity · user-friendly · 24/7 · helpdesk
portal
Imposing entrance or gate
- registrationFormal recording of participation
- licensingGranting official permission
- taxationCompulsory government revenue collection
permits · certificates · applications · renewals · payments · filing · documentation · submissions · enrollment · e-filing
administration
Organizational oversight and control
- policyAdopted principle of action
- regulationOfficial rules governing conduct
- complianceAdhering to requirements
accountability · oversight · legislation · public-sector · bureaucracy · jurisdiction · democracy · civic · transparency · disclosure
automation
Self-operating system design
- streamliningMaking more aerodynamic or efficient
- paperlessUsing no printed materials
- cost-savingReducing expenditure
time-saving · workflow · digitalization · scalability · interoperability · turnaround · self-service · real-time · tracking · notification
platform
Raised flat structure
- networkInterconnected system
- databaseOrganized digital information collection
- cloudAtmospheric water vapor mass
encryption · authentication · cybersecurity · firewall · interoperability · API · server · bandwidth · connectivity · biometrics
modernization
Adoption of current methods
- reformImprove by correcting faults
- digitizationAnalog-to-electronic transformation
- innovationCreating something original
adoption · implementation · roadmap · strategy · pilot · rollout · reengineering
accessibility
Ease of approach
broadband · rural · kiosk · multilingual · disability · equity · user-friendly · 24/7 · helpdesk · chatbot
- digital societysocial networks, internet, digital age, internet culture, digital natives
- modernizationdigitalization, digitization, computerization, mechanization, industrialization
- digital servicese-signatures, e-billing, e-statements, e-filing, e-tickets
- digitalizationcomputerization, digitization, digital infrastructure, digital platforms, digital services
- Government Reformbudget reform, fiscal reform, policy reform, regulatory reform, restructuring
- civic techcivic engagement, open data, e-voting, citizen engagement, voter registration
govern, government, governor, governing, governed, governance, governs, governess, governmental