satisfaction survey
Customer opinion form
A satisfaction survey is a questionnaire designed to measure how pleased people are with a product, service, or experience.
Businesses use them to gather customer feedback; employers use them to gauge employee morale.
The ubiquitous post-purchase email asking you to rate your experience is a satisfaction survey: Please take a moment to complete our brief satisfaction survey.
- feedbackReturned response data
- questionnaireFormal inquiry form
- fill outEnter required information
- ratingAssigned evaluative score
- responseAnswer to stimulus
response rate · customer · customer experience · opinion · experience · happy · unhappy · score · review · evaluate · measure · improve · service · quality · recommend · scale · five stars · checkbox
- customer servicecustomer service, service, apology, patience, callback
- customer supporttickets, help desk, helpdesk, chat agent, FAQs
- feedbackcomment, comments, constructive, complaint, reviews
- surveyspoll, polls, questionnaire, questionnaires, census
- phone surveyscall centers, call center, respondent, interviewers, interviewer
- canned responsesauto-reply, form letter, out of office, away message, welcome message
satisfaction surveycomplaint form
Document for filing grievances
exit interview · incident report · bug report · failure analysis · grievance procedure
satisfaction, survey, satisfy, satisfying, satisfied, unsatisfied, satisfactory, unsatisfactory, dissatisfied