reference desks

Librarian help counters

Reference desks are service points in libraries where patrons can get help finding information, locating materials, or navigating research resources.

A librarian staffs the reference desk to answer questions ranging from simple directional queries to complex research problems: I asked at the reference desk how to access the historical newspaper archives.

The term extends to virtual equivalents—online chat services or email help offered by libraries.

Related

counter · library · library card · answers · inquiry · catalog · card catalog · books · patron · assistance · knowledge · stacks · book stacks · quiet · quiet study · archives · periodicals · database

Categories
Opposites
library service function

reference deskscheckout counters

Store payment areas

returns desk · book drops · book drop · lending services

information acquisition method

reference desksself-service kiosks

Unattended customer-operated machines

trial and error

patron interaction type

reference desksvending machines

Unmanned automated retail devices

Family

reference, desk, refer, refers, referred, referring, referent, referral, referrals

Familiarity
Top 500,000
Profile
Known to kids · Used worldwide · Timeless · Concrete · Everyday, not technical · Rated G