satisfaction guarantee

Refund if unhappy

A satisfaction guarantee is a seller's promise that dissatisfied customers can return a product or cancel a service for a refund.

The guarantee shifts risk from buyer to seller, signaling confidence in quality: All our products come with a 100% satisfaction guarantee.

Common in direct marketing and infomercials, often with time limits: 30-day satisfaction guarantee.

Opposites
return/refund policy

satisfaction guaranteefinal sale

Nonreturnable transaction

all sales final · no returns · no refunds · non-refundable · as-is

seller accountability

satisfaction guaranteecaveat emptor

Warning to shoppers

buyer beware · no warranty · at your own risk · take it or leave it

Family

guarantee, satisfaction

Familiarity
Top 100,000
Profile
Known to kids · Used worldwide · Timeless · Positive · Everyday, not technical · Rated G