exchange policy
Swap terms document
An exchange policy is a business's rules governing when and how customers can swap purchased items for different ones—typically a different size, color, or equivalent product.
Stores often distinguish between exchange policies and return policies: The store offers exchanges within 60 days but only refunds within 30.
Exchange policies may be more lenient than return policies since no money leaves the business.
- returnGo back again
- refundMoney returned after purchase
- money backReimbursement for purchases
- store creditNon-cash refund option
- receiptWritten payment acknowledgment
price tag · original packaging · store · customer service · merchandise · swap · trade · replacement · customer · counter · barter · commerce · haggle · negotiate · terms · conditions · return window · deadline
- exchangestrading, swap, swapping, barter, bartering
- store policiesrefund, money back, satisfaction guarantee, no returns, full refund
- consumer rightsrefund, warranty, repair, returns, replacement
- guaranteesguarantee, warranty, guaranty, pledge, oath
- warrantieswarranty, limited warranty, full warranty, express warranty, implied
- box officebox office, gross, worldwide gross, opening weekend, ticket sales
exchange policyall sales final
Purchase cannot be reversed
no returns · final sale · no refunds · as-is sale · money-back guarantee
exchange policywarranty
Formal repair promise
product guarantee · extended warranty · service contract · implied warranty · caveat emptor
exchange, policy, exchanges, exchanged, exchanging, exchangeable, exchanger, policies, police