sales bot

Automated selling software

A sales bot is automated software that handles customer interactions for selling products or services—answering questions, recommending items, processing orders, or qualifying leads.

Most appear as chatbots on websites or messaging platforms: The sales bot asked what size I needed before showing me options.

The term can be dismissive when applied to human salespeople who seem robotic or scripted.

Related

customer · lead · conversion · CRM · pitch · upsell · funnel · widget · popup · script · greeting · response · inquiry · customer service · 24/7 · cold outreach · lead generation · messenger

Categories
Opposites
automation vs. human agency

sales botsales rep

Commission-based product promoter

account executive · personal shopper · sales associate · relationship manager · real person

commercial intent

sales botsupport bot

Automated customer service software

customer service bot

authenticity of interaction

sales bothonest broker

Impartial third-party negotiator

personal connection

Family

sale, sales, seller, sellers, bot, bots, robot, robots, robotic

Familiarity
Top 500,000
Profile
Used worldwide · Everyday, not technical · Rated G