sales associate

Retail floor worker

A sales associate is a retail employee who assists customers—answering questions, locating merchandise, processing transactions.

The title elevates what was once simply "salesperson" or "clerk": She started as a sales associate at the department store.

In some contexts, the term extends to non-retail sales positions at the entry level.

titles

clerk

Office record-keeper

specialist · assistant · team member · brand ambassador · keyholder · cashier · greeter · stylist · fitter

retail

customer service

Assistance for buyers

fitting room · stockroom · shelf stocking · price tag · product knowledge · inventory · receipt · refund · shopping mall · boutique

career

entry-level

Requiring minimal prior experience

performance review · promotion · orientation · mentorship · onboarding · part-time · full-time · hourly · scheduling · name tag

skills

communication

Exchanging ideas or information

rapport · active listening · negotiation · closing · objection handling · patience · friendliness · approachability · problem-solving · multitasking

Categories
Opposites
organizational hierarchy

sales associateCEO

Top corporate officer

store manager · regional manager · district manager · owner · supervisor

transaction role

sales associatecustomer

Buyer of goods

buyer · shopper · consumer · client · patron

Family

sale, associate, sales, seller, salesman, salesperson, resale, saleable, saleswoman

Familiarity
Top 100,000
Profile
Known to kids · Used worldwide · Timeless · Concrete · Everyday, not technical · Rated G